The simple truth is that product warranties aren’t important… until you have a problem!
Often you are up against tight budgets and therefore price determines your buying decision. But it’s worth think and looking into product warranties especially if many people within your organisation are setting and breaking down your display. However clear you are with instructions of how to pack the display to keep it in good condition, personnel are usually in a hurry to leave the show or event and instructions can get missed and parts and pieces get damaged. That’s when you need the warranty.
Many companies offer a warranty on their display stands. They even have similar names, such as:
- Limited Warranty
- Lifetime Warranty
- “No Questions Asked” Lifetime Warranty
- No-fault warranty, unconditional warranty, etc.
So, here are a few suggestions for how to evaluate warranties.
You need to get a detailed description to evaluate them. Some companies publish their warranties on their website. Others don’t make it so easy. In that case, you may have to request a copy from your display consultant or customer service agent.